Product Designer (Senior)

Purpose of the role

Senior product designers routinely work to bridge problem and solution work; likely operating slightly ahead of team's current development efforts to explore, validate and shape concepts to solve problems further upstream.

About the role

An experienced product designer who can support the growing needs of the product division.

Able to connect to product strategy through to product execution, leading a creative, collaborative and customer-centric approach to product development. As a Senior Product Designer you would be looking beyond your own role and enabling others to learn from your skills and experience.

Skills

Leadership

• Proactively takes a lead on design projects or wider improvement initiatives; with some experience of successfully leading individuals towards a desired outcome.
• Experience of prioritising, planning and coordinating research and design efforts across a number of product initiatives, within the scope of a single product.
• Experience with prioritising, planning and coordinating effort across larger operational initiatives or themes of practice improvement; requiring little/no supervision.

Mentorship

• Leads and mentors others in the practice of designing interface controls, interaction patterns, paradigms and workflows; improving their ability to prototype ideas and solve new, complex interaction problems.
• Leads and mentors others in the practice of planning, running and analysing the feedback from evaluative research sessions; improving their ability to test/validate new ideas or optimise a given solution.
• Plays a role in nurturing the skills of another designer; providing ad-hoc coaching or mentoring support, as well as seeking opportunities to share their skills and educate others.

Role-Specific

• Demonstrates best practice and depth of skill with applying principles of good UI/visual design (layout, colour, hierarchy, type) to create visually compelling and consistent product interfaces.
• Experience with planning, conducting and analysing strategic research activities, necessary to discover, understand and define customers, their Jobs (JTBD), pains, gains and journeys.
• Experience of utilising a Lean/hypothesis-driven approach to research and design. Using an experimental methodology to identify minimum viable solutions to customer's problems; iteratively validating assumptions and learning through fast, frequent feedback loops.
• Experience with applying insight (qual & quant), analysis and creativity determine how best to execute on strategy and drive desired outcomes for the customer and the business; shaping initiatives and a informing a product road map.

Communication

• Regularly presents research and design work to the wider product and design teams. Shares work early and often for feedback and clearly and openly communicates approach, progress and results.

Emotional Intelligence

• Displays empathy towards colleagues, and users of our products.
• Able to approach challenges in an optimistic and pragmatic way.
• Able to commit to decisions even if disagreed with.

Delivery

• Routinely and independently follows a standard, visible approach to their design work and the activities they run with the product team; whilst starting to experiment with new methods, tools or techniques.
• Drives a regular cadence of research for the product team, ensuring all members of the team have regular exposure to their customers and are actively involved in the analysis and resulting decisions.

Business Knowledge

• Actively engages with strategy as part of a wider leadership group. Has a good understanding of the broad strategic intent and how to go about translating a given initiative into a series of measurable ideas/experiments.